Terms and Conditions
Dr Jo Waddell reserves the right to refuse service to anyone without prejudice and for any reason whatsoever.
Payment
One to one sessions
Full payment secures the booking. The booking is provisional until payment is received. Payment can be made by cash, cheque or BACS transfer.
Individual course bookings
Full payment secures the place. The booking is provisional until payment is received. Payment can be made via my website using Paypal or by BACS transfer.
Commissioned courses
An invoice will be sent when the booking is confirmed. Payment is due in full within 30 days of invoice. Payment can be made by BACS transfer.
Refund Policy
One to one sessions
Up to 30 days before appointment full refund
15-29 days before appointment 50% refund.
Less that 14 days before appointment, no refund.
Individual course bookings
Cancelation up to 45 days before course date full refund.
Cancelation 30-45 days before course date, 50 % refund.
Cancelation less that 30 days before course date, no refund.
Commissioned courses
Cancelation up to 45 days before course date full refund.
Cancelation 30-45 days before course date, 50 % refund.
Cancelation less that 30 days before course date, no refund.
Ownership and quality of information
Legal and beneficial title to all intellectual property rights exist in any documentation, data, know how, methods and concepts, used or developed by us in providing the products and services, shall, between you and us, belong to and remain vested in us.
All conditions or warranties (whether expressed or implied by statute or common law or arising from conduct or a previous course of dealing or trade custom or usage or otherwise) as to the quality of the material supplied or their fitness for a particular purpose (even if that purpose is made known expressly or by implication to us) are expressly excluded.
Legal notice
The information, techniques and exercises provided in our products and services are for educational purposes only. The information provided is not a substitute for medical or psychiatric advice. If in doubt, please consult a medical professional.
Data
All personal data provided to us will be used in accordance with the data protection laws and our privacy policy. We fully comply with Data Protection Act 1998.
Our promise
Dr Jo Waddell promises to use all reasonable care and skill in providing the products and services you order under this agreement, but we do not guarantee and results of the services. Any decisions you make having received any of our products or services are your own and you remain wholly responsible for any decisions and actions you take.
Unforeseen events
e are entitled to delay or reduce the level and/or scope of service delivery if we are prevented from, or hindered or delayed in obtaining or delivering the products or services as a result of circumstances beyond our control.