Privacy on our website
When you contact us through our website contact form, we ask for your name and email address. We only ever ask for information that we need so that we can contact you and help you with your query.
We need this information to understand your needs and provide you with a better service. In particular we use it for internal record keeping and for improving our products and services.
We only keep your details as long as we need to, so that we can be consistent in our work with you and help you as much as possible.
We need to collect the following sensitive data about you in order to perform our treatments:
- Health Information
We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.
If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision making or any type of automated profiling.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
We only contact you with your express permission.
We never pass on your details to third parties.
If you have previously agreed to direct marketing, you can change your mind at any time.
You can ask us to update or delete your personal information at any time.
Contact us to ask us to:
– get in touch with you
– remove you from our mailing list
– delete your personal details
We use technical and analytics cookies to make sure we give you the best experience on our website.
These cookies are used to analyse how many people are visiting the site, what pages they are looking at, and how long they stay on each page.
This information helps us continually develop and improve what we offer through our website.
This helps our overall aim of helping you.
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If you choose to block cookies, this may stop certain elements on our site from working as well as they should.